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Yes. You can fully control tone, behavior, responses, knowledge sources, and automated workflows, ensuring the AI chat matches your brand voice, business rules, and customer experience goals perfectly.
Yes. You can control tone, length, and format (bullets, tables, step-by-step). You can also save prompt templates and instructions so responses stay consistent for your workflow or team.
You can use it in your browser on desktop and mobile. You can also share outputs by link and export results to common formats (like copy, PDF, or DOCX) depending on your plan.
AI can handle repetitive questions, drafts, and first-pass replies, but it’s best used to assist humans—not fully replace them. Most teams use it to speed up responses while keeping a person in control for final review, edge cases, and sensitive requests.
Yes. You can chat, translate, and rewrite in many languages. For best results, you can set a default language and glossary terms so key phrases stay consistent.
Yes. The platform uses enterprise-grade encryption, secure data handling, and role-based access controls. You can define data retention policies and restrict access to sensitive information to ensure compliance with internal and regulatory standards.
Absolutely. The AI can connect with CRMs, helpdesk systems, marketing tools, internal databases, and APIs. This allows automated workflows, real-time data retrieval, and seamless synchronization across your tech stack.
Most teams can launch within minutes using pre-built templates. For advanced configurations—like custom workflows, integrations, and brand tuning—setup typically takes a few hours depending on complexity.
Yes. You can monitor conversation metrics, response accuracy, user engagement, resolution rates, and workflow efficiency. These insights help you continuously optimize performance and improve user satisfaction.
No. The system is designed for non-technical users. Admin dashboards allow you to adjust tone, rules, knowledge sources, and automation without coding. Advanced users can extend functionality via APIs if needed.
Give your customers instant, accurate answers 24/7 while your team focuses on the conversations that truly need a human. Connect your tools, train on your content, and see your first Ai-handled chats go live today Ono code
